Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026
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1Information We Collect

We collect information you provide directly to us when you create an account, take an exam, or contact us for support.

  • Personal information such as name, email address, and phone number
  • Academic information including institution and course details
  • Exam responses and performance data
  • Device information and usage patterns
  • Communication preferences and feedback
2How We Use Information

We use the information we collect to provide, maintain, and improve our examination services.

  • Provide and maintain our online examination platform
  • Process exam submissions and generate detailed performance reports
  • Communicate important updates about your account and scheduled exams
  • Improve our platform functionality and develop new features
  • Ensure platform security, prevent fraud, and maintain data integrity
  • Respond to support requests and provide technical assistance
3Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following limited circumstances:

  • With your explicit consent for specific purposes
  • With authorized educational institutions for legitimate exam administration purposes
  • When required by law, legal process, or government request
  • To protect our rights, property, or safety and that of our users
  • With service providers who assist in platform operations under strict confidentiality agreements
4Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • End-to-end encryption for sensitive data transmission
  • Secure server infrastructure with regular security audits
  • Access controls and authentication protocols
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We continuously work to improve our security measures.

5Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Exam data is typically retained for academic record purposes as specified by educational institutions.

You may request deletion of your account and associated data at any time, subject to legal and contractual obligations.

6Your Rights

You have certain rights regarding your personal information. These rights may vary depending on your location, but generally include:

  • Access and review your personal information stored in our systems
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your account and associated personal data
  • Opt-out of non-essential communications and marketing materials
  • Export your data in a commonly used, machine-readable format
  • Object to processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided below.

7Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@examportal.com

Phone: +91-755-123-4567

Address: Tech Park, Noida, Uttar Pradesh, India